Service Policies

Booking & Payment

• Payment is due upon completion of the service.
• We accept cash and approved digital payment methods.
• Prices may vary depending on the vehicle's size, condition, and the level of service required.

Deposit Policy

A deposit is required to secure your appointment. All deposits are non-refundable.

• If you need to reschedule, please notify us at least 24 hours before your scheduled appointment. Your deposit will be transferred and applied to your new appointment date.
• Reschedule requests made with less than 24 hours' notice, cancellations made within 24 hours of the appointment, or failure to show up for your appointment will result in the forfeiture of your deposit. A new deposit will be required to book another appointment.
• By booking an appointment with GHXST Mobile Detailing, you acknowledge and agree to this deposit policy.

Appointment Requirements

• Please ensure your vehicle is accessible at the scheduled appointment time.
• A safe and legal location with adequate space to work is required.

Cancellations & Rescheduling

• We ask for at least 24 hours' notice for cancellations or rescheduling.
• Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee.
• No-shows may be subject to no future bookings or may require a deposit for future bookings.

Arrival Window

We do our best to arrive on time. Traffic and previous appointments may occasionally cause delays. If we anticipate being late, we will notify you as soon as possible.

Vehicle Condition

• Excessively dirty vehicles, pet hair, biohazards, mold, bodily fluids, or excessive stains may require additional time and charges.
• Any additional charges will always be discussed and approved before work begins.

Weather Policy

As a mobile service, severe weather may require appointments to be rescheduled for the safety of our customers and staff.

Personal Belongings

Please remove all personal belongings and valuables before your appointment. GHXST Mobile Detailing is not responsible for lost or damaged personal items left inside the vehicle.

Satisfaction Guarantee

Your satisfaction is our priority. If you're not completely satisfied with the service, please let us know within 24 hours of your appointment. We'll do our best to resolve any concerns.

Liability

While every vehicle is treated with the utmost care, GHXST Mobile Detailing is not responsible for:

• Pre-existing damage, scratches, dents, paint defects, or worn interior materials.
• Damage caused by aftermarket or improperly installed accessories.
• Mechanical or electrical issues unrelated to our services.

Right to Refuse Service

We reserve the right to refuse or discontinue service if conditions are unsafe, abusive, or outside the scope of our services.